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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Curt Bates

March 13, 2023

5  out of  5 rating by Curt Bates
"Melissa is always extremely helpful and knowledgeable"

Ronald Irving jr

February 1, 2023

5  out of  5 rating by Ronald Irving jr
"Excellent customer service and competitive pricing!"

Mel A.

January 18, 2023

5  out of  5 rating by Mel A.
"I had previously given this agency a 3 star review- as an average insurance company I felt that was reflective of the service I recieve, I pay them each month as a risk investment as required by the government. HOWEVER Jim Dunn has some rockstars on his team, this last year I purchased a new car, Kiana helped me register my new vehicle with State Farm and address some issues with my acct that had to be sent to the regional office, but in the meantime was able to send me a link to my insurance coverage while my policy sat in limbo, just in case I needed it! She was friendly, professional, and very helpful. Thanks Kiana! However a month went by and once my auto policy was "reinstated", it was uncovered the regional office had messed up my mileage on the vehicle causing my premium to be incorrect. That was a bummer because I had just waited a month for these issues to be rectified. It was at this point, Melissa stepped in and was able to get back in touch with the regional office and remedy these issues. Melissa made the process so easy for me, even though it was a lot of work on her end. I am currently in the process of purchasing a new home, and Melissa happily gave me a quote for home owners insurance, AND information as to how this will effect my auto policy (larger discount) and gave me an additional estimate that includes the rate for both my home and auto coverage. Melissa really goes the extra mile for Jim Dunn State Farm customers! Thanks Melissa!"

Richard Senn

January 12, 2023

5  out of  5 rating by Richard Senn
"I’ve been with Jim Dunn since I started driving over 25 years ago and I don’t even live local to the office any longer. Melissa Farris has always assisted me with excellent service via email or phone and in a very timely matter. Because of her service I’ve never changed insurance agents when we moved away to Tulsa!"

Katie Smith

January 9, 2023

5  out of  5 rating by Katie Smith
"Jim is quick to respond, compassionate and very knowledgeable. We wouldn’t use anyone else!"

Tiffany Lind

October 26, 2022

5  out of  5 rating by Tiffany Lind
"I've had State Farm insurance for over a decade and Jim Dunn's office has been the absolute best in all my experiences. Shallon has gone above and beyond in helping us navigate our insurance needs and ensuring we find the right coverage for our needs! Any needs are always taken care of promptly with just a phone call. We greatly appreciate Shallon and all her hard work!"

Jeffery Parsons

October 25, 2022

5  out of  5 rating by Jeffery Parsons
"I have been insured by State Farm for 37 years. After moving agencies from Oklahoma to Florida for 10 years, I moved back to Oklahoma and needed to find an agency. I settled on Mr. Dunn’s agency because of the stellar reviews. Due to time constraints I worked with Ms. Shallon Holland. I cannot overstate the levels of commitment, knowledge, and efficiency she displayed. She never had to contact anyone else to find answers and even contacted me when she was off work to get information and confirm appointments. She possessed such extensive knowledge that she was able to advise me on complicated issues. Thanks Ms. Holland."

Ashley Cash

October 24, 2022

5  out of  5 rating by Ashley Cash
"Best agents ever are at Jim Dunn State Farm."

Nancy McGuire

October 14, 2022

5  out of  5 rating by Nancy McGuire
"Outstanding customer service. Shallon and Kiana have both been very helpful. Kiana went out of her way to assist me with my Drive Safe feature. Highly recommend!"

Brent Miller

October 13, 2022

5  out of  5 rating by Brent Miller
"Switched to State Farm within the last year or so - Home & Auto. Chose Jim Dunn because I pass their office on my way home. Have had different insurances throughout the year, but nothing like this branch. Rapid responses, very informative, and handle requests within minutes. Shout out to Kiana Factor. She was instrumental in helping me set up two new policies for new vehicles. I didn’t have to do much other than let her know what the dealership was needing along with the bank. Better yet, my rates actually decreased with a newer car. Kiana and the rest of the team are a pleasure to work with. They are kind, caring and always respond in a very timely manner."

Pauline Sellers

July 26, 2022

5  out of  5 rating by Pauline Sellers
"I have been with State Farm for a very long time and Dayna Upshaw has always taken care of me. I highly recommend them."

Scott Suenram

June 21, 2022

5  out of  5 rating by Scott Suenram
"Shallon is absolutely amazing! She got me better coverage for half the price on my homeowners insurance. On top of that she was able to extend my liability insurance to my property when Allstate said it wasn't possible. The savings on my auto and motorcycle insurance was phenomenal and her customer service is top-notch. Jim Dunn has an exemplary employee is Shallon."

Kelli Parker

June 10, 2022

5  out of  5 rating by Kelli Parker
"The staff at Jim Dunn - State Farm offer nothing short of exceptional service. Shallon will take the time listen, analyze and explain all coverage options therefore developing policies that are the best fit for you and your individual needs. In addition to her expertise on policy coverage options, Shallon is very responsive, easy to talk to, honest and empathic! Look no further, use Jim Dunn State Farm for all your insurance needs!"

John Ross

May 20, 2022

5  out of  5 rating by John Ross
"This office has been nothing short of amazing. Lorrie was incredible and found me the right policy at a substantial discount for both home and auto. Highly recommend!"

Jasmine Stephens

April 27, 2022

5  out of  5 rating by Jasmine Stephens
"I absolutely love Shallon, she is amazing. Shallon has handled our home, auto and motorcycle insurance and has taken excellent care of us. I have and will continue to recommend her to any of my friends and family."

Kevin Nguyen

April 13, 2022

5  out of  5 rating by Kevin Nguyen
"Shallon helped me through the process of home insurance and was absolutely helpful in every way!"

Amanda Lamb

April 4, 2022

5  out of  5 rating by Amanda Lamb
"Have been with Jim for years and his office is always so helpful. Called this morning to get a policy on a new car and Kiana had everything squared away efficiently and effectively in no time. So helpful!"

Mudassir Saleemi

March 2, 2022

5  out of  5 rating by Mudassir Saleemi
"Shallon Holland was the greatest help and helped me save a big chunk of money on my home insurance. Thank you Shallon."

Michele Sanders

January 26, 2022

5  out of  5 rating by Michele Sanders
"Shallon Holland has gone above and beyond to assist me in recent months."

Britt Britt

January 14, 2022

4  out of  5 rating by Britt Britt
"My experience with Kiana has been wonderful. She is welcoming and understanding. I appreciate her patience and ability to work with me."

roberto anaya

November 15, 2021

5  out of  5 rating by roberto anaya
"Since day one this office has always been out to help me the most they can! Even after a year they still do the best, Lorrie took care of my online request to add a new vehicle in no time, I always know they save me as much money as possible! 11/10!"

Didier Drablier

November 11, 2021

5  out of  5 rating by Didier Drablier
"Excellent experience with Jim Dunn’s office. Very professional services. Special thanks to Shallon Holland for her outstanding help."

Heather Hughes

October 19, 2021

5  out of  5 rating by Heather Hughes
"Lorrie is a wonderful representative! Her response time is very quick and she’s awesome to work with! So glad we switched to Jim Dunn’s office!"

Patrick Taylor

October 19, 2021

5  out of  5 rating by Patrick Taylor
"My agent, Dayna UpShaw, really took care of all my wants and needs by maximizing my insurance on several different platforms, allowing me to have the maximum coverages I need at essentially cheaper rates as their competitors. Dayna took the time to understand my wants and needs, and literally made everything happen the way i needed it to be done. I will never do business again with anyone but State Farm, and I again thank you Dayna for your dedication to your customers."

Patricia Cowell

October 17, 2021

5  out of  5 rating by Patricia Cowell
"Great people who are knowledgeable and able to customize insurance for me. I have all my policies from Jim Dunn. His team is extremely helpful."