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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Latosha Finley

July 16, 2024

5  out of  5 rating by Latosha Finley
"Shallon Holland: Is awesome, she always pleasant and assist me with all my questions."
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Krystal Jones

July 3, 2024

5  out of  5 rating by Krystal Jones
"Great experience changing insurance companies. Kiana contacted us shortly after our quote request, walked us through everything and has been wonderful to deal with throughout the process! Great rates and customer service."
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Tina N

June 28, 2024

5  out of  5 rating by Tina N
"Jim Dunn- State Farm agency has the best insurance team in town! Shallon handles our personal account with our home and vehicles. She is very dependable and knowledgeable."
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Machelle Krause

June 26, 2024

5  out of  5 rating by Machelle Krause
"I'm a new client with State Farm. I was referred by a friend and I'm so thankful to have been introduced to Shallon. She is an amazing agent and was able to drop my rates over half of what I was paying another company. The transition was so easy."
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Betty Simpson

June 24, 2024

5  out of  5 rating by Betty Simpson
"Jim Dunn, State Farm, has been our agent for decades and he and his team are the best! They go out of their way to see that you are taken care of in a timely manner. I called the office this morning and had the privilege of speaking to one of Jim’s CS reps named Laura Morris. Not only did Laura answer my questions, she went out of her way to give me names and phone numbers of her personal dealings with these individuals. If it had not been for Laura taking the time to care and help, I would not have the appointment that I now have. Jim always surrounds himself with awesome employees and Laura is certainly one!!!"
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David Edmundson

June 24, 2024

5  out of  5 rating by David Edmundson
"Laura is very easy to work with. Always able to resolve any issues or questions I have."
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Stefani Riddles

June 24, 2024

5  out of  5 rating by Stefani Riddles
"I worked with Danielle DeCrescentis and she was AMAZING! So helpful and knowledgeable! 10/10 would recommend!"
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Shandie Robertson

June 19, 2024

5  out of  5 rating by Shandie Robertson
"Danielle always gets back to me quickly. She is so helpful and a wealth of information!"
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Shawna Wilson

June 19, 2024

5  out of  5 rating by Shawna Wilson
"From our very first conversation, Shallon Holland at Jim Dunn St Farm has been amazing to work with! She offered quick responses to my questions and premiums that beat out a dozen other quotes I had obtained. I’m in the mortgage business so I’ve seen it all. Shallon is a keeper for sure!"
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Lisa Long

June 18, 2024

5  out of  5 rating by Lisa Long
"Shallon is so pleasant when handling questions regarding auto and home insurance coverage. She is extremely knowledgeable and professional. Wonderful attributes for someone in her field of work."
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kimberly drella

June 18, 2024

5  out of  5 rating by kimberly drella
"I recently worked with shallon and I must say it was a fantastic experience. She was incredibly knowledgeable, patient, and went above and beyond to help me. Shallon’s professionalism and attention to detail truly stood out. I highly recommend to reach out if you’re looking for top-notch service and expertise!"
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Johnny Hughes

June 17, 2024

5  out of  5 rating by Johnny Hughes
"Excellent service and quick response! Kiana responded to my text inquiry quick and, after a brief conversation, was able to help me get all the information I needed to add a vehicle to my policy. Quick, easy, no hassle. Thanks, Jim Dunn State Farm!"
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Hannah Johnson

June 11, 2024

5  out of  5 rating by Hannah Johnson
"I have had nothing but good experiences with State Farm! The app makes it so easy and fast to request a tow in the unfortunate event of you needing one. And the staff at Jim Dunns agency are great! Kiana especially was very helpful in answering my questions and giving me options and helping me get set up quickly! Friendly, fast and personal, five stars!"
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gimmel11

June 5, 2024

5  out of  5 rating by gimmel11
"Kiana was awesome and got my quote done quickly!!! Thanks Kiana"
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Margaret R. Clark

May 23, 2024

5  out of  5 rating by Margaret R. Clark
"I appreciate all the help i received today with the questions i had regarding my account from Haley. she is very kind and patient."
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Tiffany Johnson

May 22, 2024

5  out of  5 rating by Tiffany Johnson
"Great customer service! Anytime I have a question or need something concerning our policies Kiana Factor gets right on it and takes care of us. She is a great representative of the company!"
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Regina Smith

May 21, 2024

5  out of  5 rating by Regina Smith
"Had a very pleasant experience. We bundled our home & auto and Kiana answered everyone of my 20 questions about their rental property policy. Kiana was both professional and personable and helped us getting the best price. State Farm ended up being 30-60% cheaper than my previous insurance!"
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michael carney

May 20, 2024

5  out of  5 rating by michael carney
"Shallon Holland has gone above and beyond to help with ins claim. As anyone knows it is a nightmare, she stepped up to the plate and knocked a homer. Shallon is an integral component at the Jim Dunn agency. She is also always accessible. Thanks Mike Carney Carol Garr"
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Kori Garcia

May 17, 2024

5  out of  5 rating by Kori Garcia
"It’s always a pleasure working with Danielle! She is the sweetest and breaks everything down in your policy, making you feel like there is never a dumb question! She is the best!!!"
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Ali Ali

May 15, 2024

5  out of  5 rating by Ali Ali
"Shallon is very helpful. I have my personal, car, and landlord policies with them. They have worked with me helping me figuring out which is the best policy for me. I would definitely recommend them."
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Gary G.

May 15, 2024

5  out of  5 rating by Gary G.
"I recently transferred multiple homeowners, investment properties and auto policies to Mr. Jim Dunn’s State Farm agency from a friends recommendation. Our old agent wasn't providing adequate support and assistance with our policies and recent hail related claims, so it was time for a change. I’ve been working with Mrs. Shallon at Mr. Dunns agency and she has been great in getting our policies transferred, errors corrected and policies updated as needed to keep us covered. If you’re looking for a change or not satisfied with your current insurance agency, I’d highly recommend giving them an opportunity to handle your insurance needs. Just ask for Shallon!"
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Tamra S.

May 14, 2024

5  out of  5 rating by Tamra S.
"Shallon Holland is very knowledgeable, efficient and helpful, we highly recommend her."
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Lucy Moore

April 25, 2024

4  out of  5 rating by Lucy Moore
"In regards to trying to resolve an issue with our business liability insurance, I was lucky to get Danielle D. on the phone (I called for Mr. Dunn but he was out of the office). Within probably 30 minutes, I had the correct COI to send out to 4 of our vendors. I had been working on this issue with someone else in your office since the first part of April. I would give Danielle 5 stars but deducted one since the other representative was not near as helpful."
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Eric Stevens

April 23, 2024

5  out of  5 rating by Eric Stevens
"I currently have about 80 rental properties, plus autos, insured by Jim Dunn with State Farm. Shallon is my point of contact and handles everything for me. She has done an amazing job making sure that I am covered. Currently, I buy 30-40 properties a year and sometimes I forget to let her know until right before closing and she’s able to get them insured and also everything to the bank(in case I am getting a loan). If you are looking for insurance and someone that will make sure that you have the right coverage call them and ask for Shallon!!"
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Melissa Perkins

December 12, 2023

5  out of  5 rating by Melissa Perkins
"Mr Dunn is very efficient, covering all of your business and family needs. I highly recommend him."